First and most common question is,
How much do you pay for gold?
The price we pay for mail packs and home visits are listed & updated daily on our website. We use these prices based on the day we receive your gold.
Does it cost me any money to send my jewellery to Cash for Gold Australia?
Absolutely nothing, we will send you prepaid, pre-addressed, registered and insured gold mail pack to send us your items in it.
What if my jewellery got lost in the mail?
Our mail pack has a tracking number so you can track your pack any time and they are insured for the value of up to $100.00 by Australia Post.
What if I want to insure my items for more than $100.00?
You can do this at any Australia Post office for a small fee before sending your items.
Can I send my items myself or not?
Yes if you prefer to do that, but then you will pay for the postage and the insurance yourself.
Should I clean my jewellery or take out any stones before I send them?
No you do not have to, just send them as they are or you can do that if you prefer to.
Can I get a quote from you for my items before I send them?
It's impossible for us to determine the value of your item for two reasons,
1- If we cannot see it, we cannot weigh it or price it.
2- The price of gold changes every day worldwide.
Can I get a quote before you process my payments?
Yes, it is a standard process that we email you our offer first, then you can decide if you want us to process your payment or send back your items.
How do you determine the value of my jewellery?
Valuations are solely based on the carat and the precious metal content of your gold jewellery. We do not pay for any diamonds or gemstones big or small.
Also the prices listed on our website are only paid for face to face transaction at our office. Mail packs & One on One appointments in your home or at your location will be at 'National prices for mail packs/home visits' - Coins & Bullion are paid at 10% less than our website 'Coins & Bars Buying prices.' Feel free to call us or email us and discuss if you have any questions.
How soon can you pay me?
Within 24 hours from receiving your items and accepting our offer.
Can I send my items to your Business from anywhere in Australia?
Yes, our prepaid mail pack covers Australia wide, so you can send your gold jewellery from anywhere in Australia.